Bluehost give customers a number of choices when it comes to technical support. Firstly, there is the superb on-line help-center, where you can browse or search a large knowledge base of articles on a diverse range of subjects; this is often the quickest and easiest way to solve a problem. The help-center also provides the ability to open a support ticket directly to Bluehost support staff. We opened a number of support tickets during our test period and found the replies to be both prompt and accurate.
For those that prefer receiving their technical support from a 'real live human', Bluehost provide a 24 hour / 7 day technical support phone number. Bluehost also supply a separate technical support number for those customers outside of the United States.
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